Shipping and Delivery

We deliver to every governorate in Egypt.

Delivery outside Egypt: to confirm.

Orders arrive in 2 to 4 working days.

Delivery can take longer over public holidays. We tell you when your order is affected.

Cairo and Giza against the rest of the country, and whether the two differ: to confirm.

Delivery cost: to confirm.

Free delivery threshold: to confirm.

Cash on delivery is available. You can also pay the courier by card.

We confirm every order on WhatsApp before it ships, and tracking details follow by WhatsApp and email once it leaves us.

You can also look your order up on the order tracking page.

Courier partner and the tracking link they give: to confirm.

Collect your order from any of the five stores, free.

Ready for collection in 2 to 3 working days.

Bring the order number and the phone number you ordered with.

Time we hold a collection order before it goes back to stock: to confirm.

See the stores

The courier calls before arriving and hands the parcel over at the address on the order.

If nobody is there the courier calls you and arranges another attempt.

Someone else can take the parcel for you if you tell the courier so.

Message us on WhatsApp or write to business@hajjogroup.com with your order number.