Privacy Policy

Hajjo makes tailoring in its own factories in Homs and in Cairo and sells it in five stores in Egypt and on this site.

Registered company name, registered address and the name of the person responsible for data: to confirm.

Write to us at business@hajjogroup.com about anything on this page.

What you give us: your name, phone number, email address, delivery address, what you ordered, and the notes a tailor takes when a piece is altered to you in store.

What your browser tells us: device type, browser, IP address, and which pages you looked at.

What stays on your device: the bag and the saved pieces are held in your own browser and are never sent to us.

We never see or hold your card number. Card payments are taken by the courier on the payment provider's machine.

To take your order, deliver it, and confirm it with you on WhatsApp.

To handle a return, an exchange or an alteration.

To answer a question, book an appointment, or find your order when you ask about it.

To keep the site working and to see which pages people use.

To send you word of new pieces, only if you asked us to.

This site keeps a small amount of information in your browser so the bag and the saved list survive a refresh. That information stays on your device.

Measurement and advertising tools in use, and the cookies they set: to confirm.

You can clear or block browser storage in your browser settings. The bag and the saved list stop working if you do.

We do not put a wall in front of the site to ask you about cookies.

The courier who brings your order, so it can be delivered. Courier partner: to confirm.

The payment provider behind the card machine. Payment provider: to confirm.

The store system that holds orders and stock.

WhatsApp, when we confirm your order or you message us.

The authorities, where the law requires it.

We do not sell your details.

Order records, account records and marketing consent are each kept for a set period. Retention periods: to confirm.

When a record is no longer needed we delete it or strip your name from it.

You can ask what we hold about you, ask us to correct it, ask us to delete it, and tell us to stop sending marketing.

Ask on WhatsApp or by email to business@hajjogroup.com.

Time we take to answer, and the regulator you can complain to: to confirm.

Access to order records is limited to the people who need it to do their work.

No site is beyond reach. If a breach touches your details we tell you and we tell the authorities.

We update this page when the way we work changes. The date below is the last change.

Last updated: 4 September 2026. Reviewed by a lawyer: to confirm.